At Dynotrek, we are dedicated to providing a seamless and efficient shopping experience for both our B2C and B2B customers. Our shipping policy explains the processes involved in handling the delivery of your orders, ensuring transparency, reliability, and customer satisfaction. Whether you’re purchasing a single bag for personal use or placing a bulk order for your business, we prioritize prompt and secure delivery.
For B2C Customers
Order Processing
- Order Confirmation:
After placing your order, you will receive an email confirming the details of your order. - Processing Time:
Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.Shipping Timeline
- Standard Delivery:
5-7 business days for most locations within India. - Express Delivery:
Available at checkout for select locations, offering delivery within 2-3 business days.Shipping Charges
- Free Shipping on orders above ₹1,000.
- Shipping Fee: ₹100 for orders below ₹1,000.
Tracking Your Order
Once your order is dispatched, a tracking number will be sent to you via email or SMS, allowing you to track your delivery status in real-time.Delivery Partners
We work with trusted courier partners such as Blue Dart, Delhivery, and India Post, ensuring your order is delivered safely and on time.
For B2B Customers
Order Processing and Fulfillment
- Custom Orders:
For bulk or custom orders, processing times will depend on order complexity and volume. Generally, customization takes 7-10 business days. - Bulk Shipments:
Orders exceeding 50 units will be dispatched via cargo or freight services, depending on location and requirements.
Shipping Costs
Shipping charges for B2B orders are calculated based on the weight, volume, and delivery destination. These charges will be communicated at the time of order placement. We also offer freight partnerships that ensure cost-effective deliveries for large-scale orders.Delivery Timelines
Delivery schedules for B2B orders may vary based on order volume and destination. A detailed timeline will be provided at the time of order confirmation.International Shipping
We also provide shipping to international B2B clients. Shipping timelines, duties, and taxes will be shared on request.
Important Information
- Order Delays
While we strive to deliver orders on time, external factors such as weather conditions, strikes, or delays with
courier services may occasionally impact delivery timelines. In such cases, we will proactively communicate
any changes to keep you informed.Incorrect Address
Please ensure that the shipping address is correct before placing the order. Dynotrek is not responsible for delays or non-delivery due to incorrect or incomplete addresses.Damaged or Lost Shipments
If your order arrives damaged or is delayed beyond the expected timeframe, please contact us at dynotrekindia@gmail.com with your order details for assistance and resolution.